Satisfacción laboral y compromiso organizacional: un análisis de percepción en el sector sanitario

The study of variables of organizational behavior is important, since they help the company better manage its human resources, as job satisfaction has been positively and significantly correlated with job performance. The objective of this study was to measure the levels of job perception of employ...

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Main Authors: Chiang Vega, María Margarita, Quijada García, María de Lourdes, Rivera Cerda, María José, Hidalgo Ortiz, Juan Pablo
Format: Article
Language:Spanish
Published: 2021
Subjects:
Online Access:https://dialnet.unirioja.es/servlet/oaiart?codigo=8481762
Source:Salud de los Trabajadores, ISSN 1315-0138, Vol. 29, Nº. 2, 2021, pags. 104-114
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Salud de los Trabajadores, ISSN 1315-0138, Vol. 29, Nº. 2, 2021, pags. 104-114
language
Spanish
topic
Satisfacción laboral
Compromiso organizacional
Percepción laboral
Sector sanitario
Job satisfaction
Organizational commitment
Job perception
Health sector
spellingShingle
Satisfacción laboral
Compromiso organizacional
Percepción laboral
Sector sanitario
Job satisfaction
Organizational commitment
Job perception
Health sector
Chiang Vega, María Margarita
Quijada García, María de Lourdes
Rivera Cerda, María José
Hidalgo Ortiz, Juan Pablo
Satisfacción laboral y compromiso organizacional: un análisis de percepción en el sector sanitario
description
The study of variables of organizational behavior is important, since they help the company better manage its human resources, as job satisfaction has been positively and significantly correlated with job performance. The objective of this study was to measure the levels of job perception of employees in the public and private healthcare sector, with respect to job satisfaction and organizational commitment. The study was cross-sectional and descriptive, and the measurement instrument was a survey consisting of three sections. The study sample consisted of 271 administrative staff. We present the main univariate analysis results, followed by a cluster analysis to segment the participants, and then regression analysis. We identified three clearly defined segments of workers, consisting of administrative staff with a low overall perception of hob satisfaction and organizational commitment (21% and 42%, respectively), those with a medium perception (54% and 38%, respectively) and those with a high perception (25% and 20%, respectively). The results confirm that organizational commitment significantly and positively affects job satisfaction.
format
Article
author
Chiang Vega, María Margarita
Quijada García, María de Lourdes
Rivera Cerda, María José
Hidalgo Ortiz, Juan Pablo
author_facet
Chiang Vega, María Margarita
Quijada García, María de Lourdes
Rivera Cerda, María José
Hidalgo Ortiz, Juan Pablo
author_sort
Chiang Vega, María Margarita
title
Satisfacción laboral y compromiso organizacional: un análisis de percepción en el sector sanitario
title_short
Satisfacción laboral y compromiso organizacional: un análisis de percepción en el sector sanitario
title_full
Satisfacción laboral y compromiso organizacional: un análisis de percepción en el sector sanitario
title_fullStr
Satisfacción laboral y compromiso organizacional: un análisis de percepción en el sector sanitario
title_full_unstemmed
Satisfacción laboral y compromiso organizacional: un análisis de percepción en el sector sanitario
title_sort
satisfacción laboral y compromiso organizacional: un análisis de percepción en el sector sanitario
publishDate
2021
url
https://dialnet.unirioja.es/servlet/oaiart?codigo=8481762
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1736456993184415744
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dialnet-ar-18-ART00015357492022-06-22Satisfacción laboral y compromiso organizacional: un análisis de percepción en el sector sanitarioChiang Vega, María MargaritaQuijada García, María de LourdesRivera Cerda, María JoséHidalgo Ortiz, Juan PabloSatisfacción laboralCompromiso organizacionalPercepción laboralSector sanitarioJob satisfactionOrganizational commitmentJob perceptionHealth sectorThe study of variables of organizational behavior is important, since they help the company better manage its human resources, as job satisfaction has been positively and significantly correlated with job performance. The objective of this study was to measure the levels of job perception of employees in the public and private healthcare sector, with respect to job satisfaction and organizational commitment. The study was cross-sectional and descriptive, and the measurement instrument was a survey consisting of three sections. The study sample consisted of 271 administrative staff. We present the main univariate analysis results, followed by a cluster analysis to segment the participants, and then regression analysis. We identified three clearly defined segments of workers, consisting of administrative staff with a low overall perception of hob satisfaction and organizational commitment (21% and 42%, respectively), those with a medium perception (54% and 38%, respectively) and those with a high perception (25% and 20%, respectively). The results confirm that organizational commitment significantly and positively affects job satisfaction.Es importante el estudio de variables del comportamiento organizacional, ya que ayudan a la empresa a tener una mejor gestión de los recursos humanos, debido a que la satisfacción laboral tiene relaciones positivas y estadísticamente significativas con el desempeño laboral. El objetivo de este estudio fue medir los niveles de percepción laboral de empleados del sector sanitario del área pública y privada, con respecto a las variables satisfacción laboral y compromiso organizacional. El estudio es de tipo transversal y descriptivo, el instrumento de medición es una encuesta que consta de 3 partes y la muestra estuvo conformada por 271 administrativos. Se presentaron análisis univariados principales, luego un análisis de conglomerados para segmentar a los participantes, y finalmente se efectúan modelos de regresión. Se determinó que existen tres segmentos de trabajadores que son claramente definidos, compuestos por aquellos administrativos con una baja percepción en general (21% y 42%, respectivamente), aquellos con una percepción media (54% y 38%, respectivamente) y aquellos con una percepción alta (25% y 20%, respectivamente). Se confirma que el compromiso organizacional afecta significativamente y de forma positiva a la satisfacción laboral.2021text (article)application/pdfhttps://dialnet.unirioja.es/servlet/oaiart?codigo=8481762(Revista) ISSN 1315-0138Salud de los Trabajadores, ISSN 1315-0138, Vol. 29, Nº. 2, 2021, pags. 104-114spaLICENCIA DE USO: Los documentos a texto completo incluidos en Dialnet son de acceso libre y propiedad de sus autores y/o editores. Por tanto, cualquier acto de reproducción, distribución, comunicación pública y/o transformación total o parcial requiere el consentimiento expreso y escrito de aquéllos. Cualquier enlace al texto completo de estos documentos deberá hacerse a través de la URL oficial de éstos en Dialnet. Más información: https://dialnet.unirioja.es/info/derechosOAI | INTELLECTUAL PROPERTY RIGHTS STATEMENT: Full text documents hosted by Dialnet are protected by copyright and/or related rights. This digital object is accessible without charge, but its use is subject to the licensing conditions set by its authors or editors. Unless expressly stated otherwise in the licensing conditions, you are free to linking, browsing, printing and making a copy for your own personal purposes. All other acts of reproduction and communication to the public are subject to the licensing conditions expressed by editors and authors and require consent from them. Any link to this document should be made using its official URL in Dialnet. More info: https://dialnet.unirioja.es/info/derechosOAI