Alta demanda laboral en Contact Center de Guayaquil: correlación entre clima y estrés laboral
The Contac Center company of the city of Guayaquil during the COVID-19 pandemic, applied a restructuring to modify the functions and physical spaces. The measures taken were: social distancing days, suspension of non-essential economic activities, salary decrease, among others, for which the staff w...
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Main Authors: | , , |
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Format: | Article |
Language: | Spanish |
Published: |
2023
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Online Access: | https://dialnet.unirioja.es/servlet/oaiart?codigo=8882719 |
Source: | RECIMUNDO: Revista Científica de la Investigación y el Conocimiento, ISSN 2588-073X, Vol. 7, Nº. 1, 2023, pags. 362-371 |
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