Alta demanda laboral en Contact Center de Guayaquil: correlación entre clima y estrés laboral

The Contac Center company of the city of Guayaquil during the COVID-19 pandemic, applied a restructuring to modify the functions and physical spaces. The measures taken were: social distancing days, suspension of non-essential economic activities, salary decrease, among others, for which the staff w...

Full description

Saved in:
Bibliographic Details
Main Authors: Martillo Ortegano, Bryan Gerardo, Valverde Vélez, Carla Geanella, Bastidas Bolaños, Cecilia María
Format: Article
Language:Spanish
Published: 2023
Subjects:
Online Access:https://dialnet.unirioja.es/servlet/oaiart?codigo=8882719
Source:RECIMUNDO: Revista Científica de la Investigación y el Conocimiento, ISSN 2588-073X, Vol. 7, Nº. 1, 2023, pags. 362-371
Tags: Add Tag
No Tags: Be the first to tag this record