Factores asociados a la calidad de atención al paciente durante la pandemia por Sars-Cov-2/Covid -19

COVID-19 has unexpectedly changed medical care in basic and specialized outpatient services; and for hospitalized patients with other pathologies, requiring the adaptation and modification of the dynamics of operation, of the effectors of the public and private healthcare system. The methodology use...

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Main Author: Quintuña Velecela, Mayra Alicia
Format: Article
Language:Spanish
Published: 2021
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Online Access:https://dialnet.unirioja.es/servlet/oaiart?codigo=8215617
Source:RECIMUNDO: Revista Científica de la Investigación y el Conocimiento, ISSN 2588-073X, Vol. 5, Nº. 1 (Número Especial 1), 2021, pags. 118-125
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RECIMUNDO: Revista Científica de la Investigación y el Conocimiento, ISSN 2588-073X, Vol. 5, Nº. 1 (Número Especial 1), 2021, pags. 118-125
language
Spanish
topic
Atención
Calidad
Covid 19
Personal
Médico
Attention
Quality
Covid 19
Personal
Medical
spellingShingle
Atención
Calidad
Covid 19
Personal
Médico
Attention
Quality
Covid 19
Personal
Medical
Quintuña Velecela, Mayra Alicia
Factores asociados a la calidad de atención al paciente durante la pandemia por Sars-Cov-2/Covid -19
description
COVID-19 has unexpectedly changed medical care in basic and specialized outpatient services; and for hospitalized patients with other pathologies, requiring the adaptation and modification of the dynamics of operation, of the effectors of the public and private healthcare system. The methodology used for this research work is focused on a methodology oriented towards the need to investigate a situation precisely and coherently. Framed within a documentary bibliographic review, since we are going to deal with issues raised at a theoretical level such as Factors associated with the quality of patient care during the Sars-Cov-2 / Covid -19 pandemic. The technique for data collection is made up of printed, audiovisual and electronic materials, the latter such as Google Scholar, PubMed, among others. The information obtained here will be reviewed for further analysis. The 5 cases here evaluated and shown in terms of the perception of the quality of the patients in different types of health centers and in different areas of Ecuador, in general lines it is perceived from medium to good, in one of the cases the empathy opinion of the medical and nursing staff, which is evaluated as high, which means that the health staff understands what the patient is going through and in some cases can put themselves in their place. The quality of care should not only be seen from the point of view of health care as such, but from a set of elements that also involve administrative personnel, workers, supplies, among others. In this regard, positive values are evidenced in some of these aspects, both for outpatient care or hospitalized in internal areas of health centers.
format
Article
author
Quintuña Velecela, Mayra Alicia
author_facet
Quintuña Velecela, Mayra Alicia
author_sort
Quintuña Velecela, Mayra Alicia
title
Factores asociados a la calidad de atención al paciente durante la pandemia por Sars-Cov-2/Covid -19
title_short
Factores asociados a la calidad de atención al paciente durante la pandemia por Sars-Cov-2/Covid -19
title_full
Factores asociados a la calidad de atención al paciente durante la pandemia por Sars-Cov-2/Covid -19
title_fullStr
Factores asociados a la calidad de atención al paciente durante la pandemia por Sars-Cov-2/Covid -19
title_full_unstemmed
Factores asociados a la calidad de atención al paciente durante la pandemia por Sars-Cov-2/Covid -19
title_sort
factores asociados a la calidad de atención al paciente durante la pandemia por sars-cov-2/covid -19
publishDate
2021
url
https://dialnet.unirioja.es/servlet/oaiart?codigo=8215617
_version_
1767464004797595648
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dialnet-ar-18-ART00015008682023-05-30Factores asociados a la calidad de atención al paciente durante la pandemia por Sars-Cov-2/Covid -19Quintuña Velecela, Mayra AliciaAtenciónCalidadCovid 19PersonalMédicoAttentionQualityCovid 19PersonalMedicalCOVID-19 has unexpectedly changed medical care in basic and specialized outpatient services; and for hospitalized patients with other pathologies, requiring the adaptation and modification of the dynamics of operation, of the effectors of the public and private healthcare system. The methodology used for this research work is focused on a methodology oriented towards the need to investigate a situation precisely and coherently. Framed within a documentary bibliographic review, since we are going to deal with issues raised at a theoretical level such as Factors associated with the quality of patient care during the Sars-Cov-2 / Covid -19 pandemic. The technique for data collection is made up of printed, audiovisual and electronic materials, the latter such as Google Scholar, PubMed, among others. The information obtained here will be reviewed for further analysis. The 5 cases here evaluated and shown in terms of the perception of the quality of the patients in different types of health centers and in different areas of Ecuador, in general lines it is perceived from medium to good, in one of the cases the empathy opinion of the medical and nursing staff, which is evaluated as high, which means that the health staff understands what the patient is going through and in some cases can put themselves in their place. The quality of care should not only be seen from the point of view of health care as such, but from a set of elements that also involve administrative personnel, workers, supplies, among others. In this regard, positive values are evidenced in some of these aspects, both for outpatient care or hospitalized in internal areas of health centers.El COVID-19 ha modificado de forma inesperada la atención médica en los servicios de consulta externa básica y especializada; y para pacientes hospitalizados de otras patologías, exigiendo la adaptación y modificación de las dinámicas de funcionamiento, de los efectores del sistema de asistencia sanitaria pública y privada. La metodología utilizada para el presente trabajo de investigación, se enfoca hacia una metodología orientada hacia la necesidad de indagar en forma precisa y coherente una situación. Enmarcada dentro de una revisión bibliográfica de tipo documental, ya que nos vamos a ocupar de temas planteados a nivel teórico como es Factores asociados a la calidad de atención al paciente durante la pandemia por Sars-Cov-2/Covid -19. La técnica para la recolección de datos está constituida por materiales impresos, audiovisuales y electrónicos, estos últimos como Google Académico, PubMed, entre otros. La información aquí obtenida será revisada para su posterior análisis. Los 5 casos aquí evaluados y mostrados en cuanto a la percepción de la calidad de los pacientes en distintos tipos de centros de salud y en diferentes areas del Ecuador, en líneas generales es percibida de media a buena, en uno de los casos se evalúa la opinión de empatías del personal medico y de enfermería, el cual es evaluado como alto, lo que se traduce que el personal de salud entiende por lo que esta pasando el paciente y en algunos casos puede ponerse en su lugar. La calidad de atención, no solo debe ser vista desde el punto de vista de la atención de salud como tal, sino de un conjunto de elementos que involucran también al personal administrativo, obrero, insumos, entre otros. Sobre este particular se evidencian valores positivos en algunos de esos aspectos tanto para atenciones de pacientes externos o hospitalizados en areas internas de los centros de salud.2021text (article)application/pdfhttps://dialnet.unirioja.es/servlet/oaiart?codigo=8215617(Revista) ISSN 2588-073XRECIMUNDO: Revista Científica de la Investigación y el Conocimiento, ISSN 2588-073X, Vol. 5, Nº. 1 (Número Especial 1), 2021, pags. 118-125spaLICENCIA DE USO: Los documentos a texto completo incluidos en Dialnet son de acceso libre y propiedad de sus autores y/o editores. Por tanto, cualquier acto de reproducción, distribución, comunicación pública y/o transformación total o parcial requiere el consentimiento expreso y escrito de aquéllos. Cualquier enlace al texto completo de estos documentos deberá hacerse a través de la URL oficial de éstos en Dialnet. 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