Twitter como instrumento de comunicación institucional y gestión de servicios urbanos en la Ciudad de México: el caso de @072cdmx

The immediacy, brevity and visibility from which Twitter operates are beneficial qualities to improve the institutional performance and channeling of citizen participation of electronic governments, linking institutional communication and public management into a single service path of attention. An...

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Bibliographic Details
Main Author: Lira Valencia, Abraham
Format: Article
Published: 2016
Online Access:
Source:Estado, gobierno, gestión pública: Revista Chilena de Administración Pública, ISSN 0717-6759, Nº. 28, 2016, pags. 63-99
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