Hacia modelos de gestión innovadores en la administración pública: el caso de la Empresa Pública de Correos Chile

Innovation has become increasingly relevant in the last years, as a framework for the implementation of quality management models suited to the nature of public organizations, which generate value. This article examines the case of Chile's Public Postal Service, analyzing its management modelin...

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Bibliographic Details
Main Author: Villanueva, Susana
Format: Article
Language:Spanish
Published: 2012
Subjects:
innovación
gestión pública
gestión de calidad
empresas públicas
Correos Chile
innovation
public management
quality management
public enterprises
Postal Service of Chile
Online Access:https://dialnet.unirioja.es/servlet/oaiart?codigo=5604776
Source:Estado, gobierno, gestión pública: Revista Chilena de Administración Pública, ISSN 0717-6759, Nº. 19, 2012, pags. 139-171
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Hacia modelos de gestión innovadores en la administración pública: el caso de la Empresa Pública de Correos Chile
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