La protección del consumidor europeo: alternativas a la vía judicial

This paper focuses on the path followed by alternative dispute resolution from the beginning of the European Policy of Consumer Protection until nowadays, through the analysis of main policy instruments on the matter. The path begins -over twenty years ago- with the Green Paper on access to justice...

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Bibliographic Details
Main Author: Valbuena González, Félix
Format: Article
Language:Spanish
Published: 2015
Subjects:
ADR
Online Access:https://dialnet.unirioja.es/servlet/oaiart?codigo=5488699
Source:Revista de estudios europeos, ISSN 2530-9854, Nº. 66, 2015, pags. 52-74
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Summary: This paper focuses on the path followed by alternative dispute resolution from the beginning of the European Policy of Consumer Protection until nowadays, through the analysis of main policy instruments on the matter. The path begins -over twenty years ago- with the Green Paper on access to justice and dispute settlement in the internal market, and culminates to date with ADR Directive and ODR Regulation.