Gestión de la inteligencia emocional en el nivel directivo de la universidad
This descriptive research was conducted in the Universidad Nacional de Trujillo (UNT) and the Universidad Señor de Sipan (USS) in Chiclayo - Peru in the year 2011, in order to determine in what extent the managers of these two universities manage their emotional intelligence at work and how this inf...
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| Format: | Article |
| Language: | Spanish |
| Published: |
2012
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| Subjects: | |
| Online Access: | https://dialnet.unirioja.es/servlet/oaiart?codigo=5127641 |
| Source: | In Crescendo, ISSN 2222-3061, Vol. 3, Nº. 1, 2012, pags. 71-82 |
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| Summary: |
This descriptive research was conducted in the Universidad Nacional de Trujillo (UNT) and
the Universidad Señor de Sipan (USS) in Chiclayo - Peru in the year 2011, in order to
determine in what extent the managers of these two universities manage their emotional
intelligence at work and how this influences their management on job satisfaction of their
partners. The sample taken from both universities consisted of 448 people; 224 were heads
of departments and 224 collaborators. The study found that emotional intelligence in
leadership management, influences directly the collaborators's job satisfaction in both
universities. Also, the study found that managers of the UNT present higher level of selfesteem,
locus of internal control, assertiveness and job satisfaction, compared with
managers of the USS |
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