Experiencias de personas trabajadoras de la salud en Ciudad de México durante la pandemia por COVID-19

Health workers in Mexico City during the COVID19 pandemic experienced long working hours, ignorance, uncertainty, and fear. Objective, material, and methods: To explore the experiences of health personnel who worked in public hospitals in Mexico City during the COVID-19 pandemic. We conducted rapid...

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Bibliographic Details
Main Authors: Eguiluz Cárdenas, Itzel, Sánchez Rivera, Alexia, Cruz-Bañares, Adriana
Format: Article
Language:Spanish
Published: 2022
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Online Access:https://dialnet.unirioja.es/servlet/oaiart?codigo=8961740
Source:Salud de los Trabajadores, ISSN 1315-0138, Vol. 30, Nº. 1, 2022, pags. 59-72
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Summary: Health workers in Mexico City during the COVID19 pandemic experienced long working hours, ignorance, uncertainty, and fear. Objective, material, and methods: To explore the experiences of health personnel who worked in public hospitals in Mexico City during the COVID-19 pandemic. We conducted rapid qualitative research through virtual semi-structured interviews (n=30) with frontline staff between May and September 2020. This research was an iterative process of data collection and analysis. We codified the material and then built themes that we reviewed in a matrix. Results: We presented three main themes: 1) Fear of the virus: uncertainty, death, and concern for their families, were a constant for participants. 2) The actions conducted for containment: the people who experienced the support program in “Los Pinos” experienced it as a successful and positive program. 3) Mental health care: the health personnel experienced a lack of attention to their mental health and difficulties to use the existing one. Conclusions: Given the conditions, the day-today was to share and try to understand the emotions among the teams, supporting each other given the difficult experiences that they were living. This study corresponds to others in Mexico and worldwide, showing the need to plan and have clear and non-reactive regulations, to reduce fears and uncertainty.