The challenge of a face-to-face meeting: when offenders meet their victims during mediation

Meeting the other face-to-face can be a challenging experience for both, victim and offender. This article focuses on the analysis of the mediation process in order to evaluate three of the effectiveness indicators of restorative practices-, such meeting face to face, participation and communication...

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Main Author: Meléndez Peretó, Anna
Format: Article
Language:English
Published: 2021
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Online Access:https://dialnet.unirioja.es/servlet/oaiart?codigo=7796922
Source:Revista de Victimología, ISSN 2385-779X, Nº. 11, 2021, pags. 67-94
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Revista de Victimología, ISSN 2385-779X, Nº. 11, 2021, pags. 67-94
language
English
topic
Restorative justice
Victim-Offender Mediation
face-to-face meeting
participation
communication
Justicia restaurativa
Mediación Penal
encuentros cara a cara
participación
comunicación
spellingShingle
Restorative justice
Victim-Offender Mediation
face-to-face meeting
participation
communication
Justicia restaurativa
Mediación Penal
encuentros cara a cara
participación
comunicación
Meléndez Peretó, Anna
The challenge of a face-to-face meeting: when offenders meet their victims during mediation
description
Meeting the other face-to-face can be a challenging experience for both, victim and offender. This article focuses on the analysis of the mediation process in order to evaluate three of the effectiveness indicators of restorative practices-, such meeting face to face, participation and communication between the parties. Quantitative and qualitative methodology have been used, consisting in non-participant observation of the face-to-face and indirect meetings (12)1; post-test questionnaires (40) completed by the offenders after mediation, and finally, a post-mediation interview (12) six months later. From the results, it was possible to acknowledge how they felt and what meeting their victims had meant for them, as well as it was possible to evaluate participation and communication between parties during and after their meeting. One of the aims was to find out whether offenders were able to understand the impact of the offence on the victims after having listened to them. Another aim was to identify a positive movement or mutual understanding between victims and offenders. Finally, another purpose was rating and analysing levels of participation and quality of communication. The outcomes can be globally seen as somewhat positive because almost half of the sample were able to understand their victims after having spoken with them.
format
Article
author
Meléndez Peretó, Anna
author_facet
Meléndez Peretó, Anna
author_sort
Meléndez Peretó, Anna
title
The challenge of a face-to-face meeting: when offenders meet their victims during mediation
title_short
The challenge of a face-to-face meeting: when offenders meet their victims during mediation
title_full
The challenge of a face-to-face meeting: when offenders meet their victims during mediation
title_fullStr
The challenge of a face-to-face meeting: when offenders meet their victims during mediation
title_full_unstemmed
The challenge of a face-to-face meeting: when offenders meet their victims during mediation
title_sort
challenge of a face-to-face meeting: when offenders meet their victims during mediation
publishDate
2021
url
https://dialnet.unirioja.es/servlet/oaiart?codigo=7796922
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1709753719143268352
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dialnet-ar-18-ART00014391872021-03-05The challenge of a face-to-face meeting: when offenders meet their victims during mediationMeléndez Peretó, AnnaRestorative justiceVictim-Offender Mediationface-to-face meetingparticipationcommunicationJusticia restaurativaMediación Penalencuentros cara a caraparticipacióncomunicaciónMeeting the other face-to-face can be a challenging experience for both, victim and offender. This article focuses on the analysis of the mediation process in order to evaluate three of the effectiveness indicators of restorative practices-, such meeting face to face, participation and communication between the parties. Quantitative and qualitative methodology have been used, consisting in non-participant observation of the face-to-face and indirect meetings (12)1; post-test questionnaires (40) completed by the offenders after mediation, and finally, a post-mediation interview (12) six months later. From the results, it was possible to acknowledge how they felt and what meeting their victims had meant for them, as well as it was possible to evaluate participation and communication between parties during and after their meeting. One of the aims was to find out whether offenders were able to understand the impact of the offence on the victims after having listened to them. Another aim was to identify a positive movement or mutual understanding between victims and offenders. Finally, another purpose was rating and analysing levels of participation and quality of communication. The outcomes can be globally seen as somewhat positive because almost half of the sample were able to understand their victims after having spoken with them.Un encuentro cara a cara puede resultar ser un reto para ambos, víctima e infractor.Este artículo se centra en el análisis del proceso de mediación con el fin de evaluar tres indicadores relativos a la efectividad de las prácticas restaurativas: el encuentro entre las partes, la participación de las mismas y el proceso de comunicación entre ellas. Parallevarlo a cabo se ha utilizado metodología cualitativa y cuantitativa, consistente en: observacionesde los encuentros de mediación directa/indirecta (12); cuestionarios post-test completadospor los infractores después de la mediación (40); y entrevistas realizadas seis meses después de lamediación (12). De los resultados, fue posible conocer como se sintieron los infractores despuésde encontrarse con sus víctimas y qué significó encontrarse con ellas. Así mismo, fue posibleevaluar la participación y comunicación entre las partes durante y después del encuentro. Uno delos objetivos era comprobar si los infractores habían sido capaces de comprender el impacto deldelito después de escuchar a sus víctimas. Otro de los objetivos consistió en graduar y analizar losniveles de participación y la calidad de comunicación de las partes. Los resultados pueden ser interpretadosde forma positiva en su globalidad, pues casi la mitad de los infractores fueron capacesde comprender a sus víctimas después de haber hablado con ellas.2021text (article)application/pdfhttps://dialnet.unirioja.es/servlet/oaiart?codigo=7796922(Revista) ISSN 2385-779XRevista de Victimología, ISSN 2385-779X, Nº. 11, 2021, pags. 67-94engLICENCIA DE USO: Los documentos a texto completo incluidos en Dialnet son de acceso libre y propiedad de sus autores y/o editores. Por tanto, cualquier acto de reproducción, distribución, comunicación pública y/o transformación total o parcial requiere el consentimiento expreso y escrito de aquéllos. Cualquier enlace al texto completo de estos documentos deberá hacerse a través de la URL oficial de éstos en Dialnet. Más información: https://dialnet.unirioja.es/info/derechosOAI | INTELLECTUAL PROPERTY RIGHTS STATEMENT: Full text documents hosted by Dialnet are protected by copyright and/or related rights. This digital object is accessible without charge, but its use is subject to the licensing conditions set by its authors or editors. Unless expressly stated otherwise in the licensing conditions, you are free to linking, browsing, printing and making a copy for your own personal purposes. All other acts of reproduction and communication to the public are subject to the licensing conditions expressed by editors and authors and require consent from them. Any link to this document should be made using its official URL in Dialnet. More info: https://dialnet.unirioja.es/info/derechosOAI