Resolución alternativa de conflictos. Derechos del consumidor en los conflictos derivados del comercio electrónico transfronterizo

The globalization offered the possibility for exchange of goods and services through the use of electronic media, has overcome the boundaries set by the sovereignty of States, perhaps, the regulation is always being territorial. The territorial regulation generates conflicts for the parties in their...

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Bibliographic Details
Main Authors: Reyes Sánchez, Angélica María, García Salazar, Luisa Fernanda
Format: Article
Language:Spanish
Published: 2015
Subjects:
Online Access:https://dialnet.unirioja.es/servlet/oaiart?codigo=5979032
Source:Iustitia, ISSN 1692-9403, Nº. 13, 2015, pags. 405-420
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Summary: The globalization offered the possibility for exchange of goods and services through the use of electronic media, has overcome the boundaries set by the sovereignty of States, perhaps, the regulation is always being territorial. The territorial regulation generates conflicts for the parties in their relationship, especially when they are located in different territorial spaces, damaging the interests of the weaker party in the relationship: the consumer. Then the progress of a research project that seeks to “analyze the normative foundations in member countries of Mercosur and CAN allowing the acceptance of the framework regulating online mediation as a mechanism for resolving disputes arising from electronic commerce border” (Garcia, Reyes & Toro, 2014, 10).