Discurso de ódio pelo Facebook: transparência e procedimentos de contenção

The purpose of this article was to investigate how transparent the procedures are presented to a Facebook user denounced for the propagation of hate speech on the platform, until he eventually receives a sanction for such behavior. To reach this goal, documents publicly disclosed by the aforemention...

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Main Authors: Pinto Marinho, Maria Edelvacy, Coeli de Souza, Stella Regina
Format: Article
Language:Portuguese
Published: 2018
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Online Access:https://dialnet.unirioja.es/servlet/oaiart?codigo=7277479
Source:Espaço Jurídico: Journal of Law, ISSN 2179-7943, Vol. 19, Nº. 2, 2018 (Ejemplar dedicado a: Espaço Juridico Journal of Law [EJJL]), pags. 531-552
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dialnet-ar-18-ART00013681872020-03-13Discurso de ódio pelo Facebook: transparência e procedimentos de contençãoPinto Marinho, Maria EdelvacyCoeli de Souza, Stella Reginafreedom of speechhate speechfacebooksanctionstransparencyliberdade de expressãodiscurso de ódiofacebooksançõestransparênciaThe purpose of this article was to investigate how transparent the procedures are presented to a Facebook user denounced for the propagation of hate speech on the platform, until he eventually receives a sanction for such behavior. To reach this goal, documents publicly disclosed by the aforementioned social network on its page were analyzed in order to seek data on the qualification of the moderators, sanctions applicable specifically to those who incur in hate speech, and the procedure for analyzing the complaints received by the examiners. The research is based on documentary bibliography and was developed from the inductive reasoning. It was concluded that the mechanisms provided by Facebook to control the spread of hate speech in its network need to be improved concerning both the length and clarity of hate speech criteria applied to users and the length of transparency regarding the judgment by the social network related to this practice and the policy of termination of the user’s account.No presente artigo teve-se por escopo investigar quão transparentes se apresentam os procedimentos pelos quais passa um usuário do Facebook denunciado por propagação de discurso de ódio na referida plataforma, até que, eventualmente, receba uma sanção por tal comportamento. Para tanto, foram analisados documentos disponibilizados publicamente pela aludida rede social em sua página a fim de se buscarem dados acerca da qualificação dos moderadores, sanções aplicáveis especificamente àqueles que incorrem em cometimento de hate speech e o procedimento de análise das denúncias recebidas pelos examinadores. A pesquisa é de base bibliográfica documental e foi desenvolvida a partir do raciocínio indutivo. Concluiu-se que os mecanismos disponibilizados pelo Facebook para controle da propagação do discurso de ódio em sua rede necessitam de aperfeiçoamento tanto quanto ao grau e clareza dos critérios definidores de discurso de ódio aplicados aos usuários, quanto ao grau de transparência relativo ao julgamento pela própria rede no que toca à referida prática e à política de exclusão da conta do usuário.2018text (article)application/pdfhttps://dialnet.unirioja.es/servlet/oaiart?codigo=7277479(Revista) ISSN 1519-5899(Revista) ISSN 2179-7943Espaço Jurídico: Journal of Law, ISSN 2179-7943, Vol. 19, Nº. 2, 2018 (Ejemplar dedicado a: Espaço Juridico Journal of Law [EJJL]), pags. 531-552porLICENCIA DE USO: Los documentos a texto completo incluidos en Dialnet son de acceso libre y propiedad de sus autores y/o editores. Por tanto, cualquier acto de reproducción, distribución, comunicación pública y/o transformación total o parcial requiere el consentimiento expreso y escrito de aquéllos. Cualquier enlace al texto completo de estos documentos deberá hacerse a través de la URL oficial de éstos en Dialnet. Más información: https://dialnet.unirioja.es/info/derechosOAI | INTELLECTUAL PROPERTY RIGHTS STATEMENT: Full text documents hosted by Dialnet are protected by copyright and/or related rights. This digital object is accessible without charge, but its use is subject to the licensing conditions set by its authors or editors. Unless expressly stated otherwise in the licensing conditions, you are free to linking, browsing, printing and making a copy for your own personal purposes. All other acts of reproduction and communication to the public are subject to the licensing conditions expressed by editors and authors and require consent from them. Any link to this document should be made using its official URL in Dialnet. More info: https://dialnet.unirioja.es/info/derechosOAI
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Espaço Jurídico: Journal of Law, ISSN 2179-7943, Vol. 19, Nº. 2, 2018 (Ejemplar dedicado a: Espaço Juridico Journal of Law [EJJL]), pags. 531-552
language
Portuguese
topic
freedom of speech
hate speech
facebook
sanctions
transparency
liberdade de expressão
discurso de ódio
facebook
sanções
transparência
spellingShingle
freedom of speech
hate speech
facebook
sanctions
transparency
liberdade de expressão
discurso de ódio
facebook
sanções
transparência
Pinto Marinho, Maria Edelvacy
Coeli de Souza, Stella Regina
Discurso de ódio pelo Facebook: transparência e procedimentos de contenção
description
The purpose of this article was to investigate how transparent the procedures are presented to a Facebook user denounced for the propagation of hate speech on the platform, until he eventually receives a sanction for such behavior. To reach this goal, documents publicly disclosed by the aforementioned social network on its page were analyzed in order to seek data on the qualification of the moderators, sanctions applicable specifically to those who incur in hate speech, and the procedure for analyzing the complaints received by the examiners. The research is based on documentary bibliography and was developed from the inductive reasoning. It was concluded that the mechanisms provided by Facebook to control the spread of hate speech in its network need to be improved concerning both the length and clarity of hate speech criteria applied to users and the length of transparency regarding the judgment by the social network related to this practice and the policy of termination of the user’s account.
format
Article
author
Pinto Marinho, Maria Edelvacy
Coeli de Souza, Stella Regina
author_facet
Pinto Marinho, Maria Edelvacy
Coeli de Souza, Stella Regina
author_sort
Pinto Marinho, Maria Edelvacy
title
Discurso de ódio pelo Facebook: transparência e procedimentos de contenção
title_short
Discurso de ódio pelo Facebook: transparência e procedimentos de contenção
title_full
Discurso de ódio pelo Facebook: transparência e procedimentos de contenção
title_fullStr
Discurso de ódio pelo Facebook: transparência e procedimentos de contenção
title_full_unstemmed
Discurso de ódio pelo Facebook: transparência e procedimentos de contenção
title_sort
discurso de ódio pelo facebook: transparência e procedimentos de contenção
publishDate
2018
url
https://dialnet.unirioja.es/servlet/oaiart?codigo=7277479
_version_
1709751533242941440