Sistema de Gestión de la Calidad para el Gobierno del Municipio Rafael Urdaneta, Táchira, Venezuela

The objective of this paper is to propose a quality management system for the government of the municipality Rafael Urdaneta. The study was qualitative, including field design and descriptive level. The following were identified as criteria for quality of management: a vision focused on the integral...

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Bibliographic Details
Main Authors: González Díaz, Salvador, Castillo Pedraza, María, Parra Santos, Maira, Madriz Rodríguez, Delia
Format: Article
Language:Spanish
Published: Universidad de Chile: Instituto de Asuntos Públicos (INAP) 2009
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Online Access:http://dialnet.unirioja.es/servlet/oaiart?codigo=3329727
Source:Estado, gobierno, gestión pública: Revista Chilena de Administración Pública, ISSN 0717-6759, Nº. 13, 2009, pags. 127-162
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