@book{Ararteko-5811, title = {The IXth international Ombudsman Institute world conference : presentations at a seminar in Stockholm, Sweden, june 2-11, 2009}, editor = {IOI World Conference}, pages = 197, url = {http://biblioteca.ararteko.eus/Record/5811} crossref = {http://biblioteca.ararteko.eus/Record/5811} }